Who should I contact for support?

ICE Data Services -

If you need assistance and you are in a trial phase, please contact your Pre-Sales Account Manager. For all other inquiries please contact Corporate Support.  Corporate Support may be reached as follows:

Emailcorpsupport@theice.com

Region Coverage Phone Number
 Americas  (GMT) 13:00 - 23:00  +1 800 678 6333 - Option 1
 Asia Pacific  (GMT) 23:00 - 07:00)  +61 2 8668 1600
 EMEA  (GMT) 07:00 - 19:00  +44 20 7825 8710